Frequently Asked Questions
Is Roomivo free to use?
Yes. Roomivo is free to use. There are no registration charges or paid tiers.
How do I join Roomivo and find roommates?
Sign in and complete your Roomivo profile. Open Find Roommates to view listed profiles from your selected college and the same gender group. You can further filter by room-sharing type and AC preference.
What are “List My Profile” and “Viewer Pass”?
List My Profile makes your profile visible in the directory. Viewer Pass hides your profile while you browse listed profiles. You can change this choice from View Profile.
Can I edit my profile after registering?
Yes. Choose View Profile in the header to update your year of study, department, room and lifestyle preferences, bio, and directory visibility. Your name, gender, phone number, and sign-in email are locked after registration.
How can I request a change to locked identity details?
Email support.roomivo@gmail.com with your request. Changes are reviewed by the administrator and may take 48–72 hours.
How do connection requests and WhatsApp work?
Open a listed profile and choose Request to Connect. The recipient reviews your profile and can accept or decline in Connections. Acceptance unlocks the WhatsApp button for both students. A declined request remains visible in your Connections inbox. There is no separate WhatsApp toggle; the phone number stays private until an accepted connection.
Are roommate profiles currently restricted to my college?
Roomivo is intended to show you roommates from your own college, but this restriction has not yet been verified on the live site. Please confirm a profile’s college before sending a connection request.
What happens when I delete my profile?
Deleting your profile removes it from the roommate directory. Your Clerk sign-in account is not deleted, so you can sign in again and create a profile later if you choose.